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Refund policy

At Kati Kaia we want you to be 100% satisfied with your purchase. If you are not, please email us and we will make things right. We will email you a return document to mail in with your item as well as the return address. You are responsible for any return shipping costs.
Returns and exchanges must be made within 14 days of receipt. Items accepted should not be worn, washed or altered. Once we receive the package, we will process the refund.
We hold the right to deny any return or exchange that does not meet our return requirements. Please see our returns policy for more information.