SHIPPING UK

Orders are dispatched the following working day to your purchase, unless the next day shipping is chosen at checkout which is actioned immediately.

For our Free Shipping option, we use Evri service which takes about 3-4 working days to receive your order within the UK. There is a very reliable express shipping option with DHL Express Service, delivery is next working day if placed before 12 pm, fees are visible at checkout for you to select from.

Remember to take bank holidays and weekends into account when choosing your shipping option.

We also have a gifting service, to help take the hassle out by wrapping it for you with a gift card, perfect for drop shipping direct. Our paper is recycled heavy black kraft paper with a beautiful soft sheen and a recycled grosgrain ribbon colour of your choosing. Please select from the shop if required and write any extra notes at checkout or email info@katikaia.com with your order number and we are happy to help. 

All shipments for the UK are in a recycled brown cardboard box and sealed with kraft paper eco tape that can be recycled together in your green recycling bin - yay! Even the postage stickers can be recycled and the inner protective packaging is also paper/wood pulp based.

SHIPPING EU

We ship DDP to EU member countries for a smooth transition from UK to EU and do all the paperwork. That means, you will pay the VAT for your country at checkout which we then pay up front to EU customs. This has been the easiest way we have seen to ship within the EU with no problems or hold ups. Within Europe delivery times are between 5 to 10 working days, there is an EU Express option as well.

If you would like us to deliver DDU (unpaid duty) simply contact us and we can arrange that with a manual order.

SHIPPING INTERNATIONAL

We ship internationally. Please allow 24-48 hours for orders to be processed. We ship Monday - Saturday. You will receive an email with shipping information and a tracking number as soon as your package is sent. Two weeks are estimated for packages to reach international destinations, though the USA is generally quicker, Express shipping to the east coast can be 1-3 days, express shipping to west coast is 4-5 days. There are some countries with emergency surcharges at the present moment, please take into consideration, we continue to monitor and keep our prices as low as possible.

When you buy products sold and shipped from outside your country, you or the recipient are responsible for paying import taxes and duties based on the laws of the country into which the products are being delivered. We are doing everything we can in order to bring you a smooth & easy transaction, including paperless customs with DHL. However we do not accept responsibility for any delays or extra fees which may be applied via customs and duty offices in the receiving country. Failure to pay taxes or duties can result in the parcel being returned to us by the courier company.

To see international shipping costs, click through to checkout and enter your shipping address and it will be shown before the payment screen. Delivery times are estimated and may vary depending on external factors. Don't find your country on the list? We can get a direct quote to ship to anywhere around the world, in which we use marketplace shipping to get the best prices.

Always happy to help, please contact us with your requirements and we will quote back to you.